How we handle your information

Information you voluntarily provide — such as your name, email, optional phone, preferred contact method, general interest, and any short message — when you submit an inquiry or newsletter signup. We may also collect automated information such as IP address, browser type, and device information.

To respond to your inquiry, schedule a screening or information call, provide instructions for clinical assessment, and improve the website. Marketing emails require separate, opt-in consent and are not implied by submitting a retreat inquiry.

We use service providers for website hosting, forms, and customer-relationship management. These providers may access personal information only to perform their roles and are restricted from using it for other purposes. Specific provider and entity details are pending confirmation.

Medical records, medication lists, and detailed health history are handled through a separate clinical intake process, not the public contact form. That destination is pending owner approval.

You may access, update, or request deletion of your personal information, and opt out of marketing communications at any time. Contact hello@casa-well.com to exercise these rights. The newsletter signup includes a working unsubscribe process when connected.

We take reasonable measures to protect your information. No method of transmission over the internet is completely secure.